Table of Contents
Fleetio integrates with Webfleet Solutions (TomTom Telematics) GPS tracking devices.
This article explains how to set up the integration and map your Webfleet Soutions devices to Fleetio Vehicles.
Webfleet Soutions is a native integration and includes the following features:
| Integration Feature | Included |
|---|---|
| Primary Meter | ✓ |
| Fuel Vendor Exception Alerts | ✓ |
| Vehicle Location | ✓ |
| Auto-Mapping | ✓ |
Meter Units Supported
The Fleetio integration with Webfleet Soutions supports primary meter units in miles or kilometers. Engine Hours import is not supported on the primary meter, and secondary meter syncing is not supported at this time. Simply set the primary meter units appropriately on the Fleetio Vehicle, and the correct value will be imported.
Data Transfer / Update Frequency
Historical Data
Upon initial configuration, Fleetio does not pull any historical data from the integration. New data is imported moving forward.
Data Update Frequency
Meter Entries are imported nightly at midnight based on your account's time zone. These can be manually refreshed at any time.
Vehicle Location updates are imported on a nightly basis, and may be manually refreshed at any time. A new Location Entry is only recorded if it has been more than 15 minutes since the previous.
TIP: Multiple Meter Entries with the same Date and Meter Reading may simply indicate that Fleetio has pulled the most current data available from the device. Learn more in the GPS Integrations Advanced Meter Topics article.
Enable Interface Access in Webfleet Solutions
- Log in to your Webfleet Solutions account and create a new User for the API connection.
TIP: Create a separate user in Webfleet Soutions for the API user instead of using a regular (human) user’s credentials. That way if you ever need to change or remove the regular user account, it won’t affect the integration.
- Click the User icon (a), then New User (b). (If the API user has already been created, click the user row to select, then Edit.)

- Under User Rights > Interfaces, check the box to enable WEBFLEET.connect. Click Okay to authorize the API connection.


Set Up the Integration in Fleetio
- Click Integrations in the Sidebar Navigation.

- Click Telematics in the Integrations Directory.

- Click the Connect button in the Webfleet Solutions tile.

- Complete the entry form using the API user credentials you created in Step 1, then click Next.

- You'll be asked if you want to sync your Vehicles and Devices with Fleetio or only Sync your Devices. See Telematics Vehicle Import to learn more about these options, then return here to complete your setup.
NOTE: It may take a few minutes to load your GPS devices. A message will display "Verifying credentials and importing devices" followed by confirmation "Your changes are ready!" Click to reload the page and view the devices.
Map Devices
- Click Integrations in the Sidebar Navigation.
- Click My Integrations in the Integrations Directory.

- Click the More Actions Button for Webfleet Solutions and select Manage Devices.

- This brings up the full list of your Webfleet devices. Click the Unassigned link in the Assigned Vehicle column and choose the corresponding Fleetio vehicle from the drop-down menu in each unmapped row. Unmapped rows will not have a Vehicle in the Assigned Vehicle column.

TIP: Learn more in the GPS Integrations - Refresh Devices article.