Table of Contents
IMPORTANT: Parts Ordering is currently an Early Access Program Beta feature available for U.S. Customers on Premium and Enterprise plans. Learn more about Fleetio's Early Access Program.
Order parts and tires from multiple suppliers using Fleetio's PartsTech integration. PartsTech suppliers primarily provide parts for light and medium duty vehicles (with some heavy duty availability) and tires for all three duty classes.
PERMISSION: Account Owners and Administrators can fully manage the PartsTech Orders on your account, but Regular Users must be given Purchase Order permissions to access PartsTech ordering. Learn more in User Roles & Permissions.
To get started, click on Purchase Orders in the Parts & Inventory tab.
Click the More Actions button, and select Order to PartsTech. This action will open a new browser tab for PartsTech. New PartsTech users will be taken through a few brief onboarding steps to get your company signed up for your free account.
Connect Your Suppliers
To start ordering parts and tires, you must first connect your supplier accounts in PartsTech. Have supplier information handy, such as your account number, and login credentials. Entering your supplier credentials ensures that you receive any discounts currently in place with that supplier. There is no limit on the number of suppliers you can add for free.
- Click on Suppliers in the left navigation menu in PartsTech and click Add Suppliers.
- Search for suppliers by name or location. When you locate the supplier, Choose a Location, and click Add.
- Enter your supplier account credentials in the pop-up window and click Submit. Some suppliers may provide an estimated time to connect your account. If you need additional help setting up a supplier, click View Instructions.
IMPORTANT: Adding parts or tire suppliers in PartsTech requires a wholesale account. Supplier approval can be instant, or take up to two weeks.
- Each connection request is reviewed and approved per each supplier's specifications.
Find and Order Parts
- Click the dropdown menu in the upper right corner, and select a vehicle by Year/Make/Model, Name, Plate, or VIN.
- Search for parts or tires using the top search bar or quick search via categories. A search will retrieve all parts available from your connected suppliers.
- Each part search will display the available options per supplier (a). Use the Availability filter (b) to refine your results. Parts may be added to an order from multiple suppliers. Part delivery times vary by supplier.
- Click Add to cart (c) to add each part to an order. Core charges will be indicated and added to each parts order, if applicable.
- When you are finished building your order, click Buy now (d) to purchase your order or Review your order (e) to make changes, add notes, or edit delivery options. A draft purchase order will be created in Fleetio.
Have questions about using the PartsTech website, setup, connecting suppliers, or ordering? Reach out to PartsTech support: support@partstech.com.
Map Purchase Order Parts
Complete your PartsTech purchase order by mapping parts and updating inventory in Fleetio.
- Select the draft purchase order in the Purchase Orders index and click Edit.
- Verify and update the Vendor name (a), and select a Part Location (b).
- Click on a part (c) to open Parts Mapping. Core charges are automatically added to parts, but can be removed if you track them elsewhere.
- Map each PartsTech part to the corresponding Fleetio part or Create a new part, and click Save.
- Save your purchase order as a Draft or Save and Approve. Learn more in Purchase Orders Overview.
