Travel Mode (BETA)

When automatic trip tracking is on, trips may be detected even when you aren't the actual driver. Travel Mode allows users to choose whether they were the driver or passenger on a trip. Additionally, they can mark a trip as another form of transportation such as a bike, bus, etc.

NOTE: This is a beta feature that can be managed in the Account Settings area.

Enabling Travel Mode

Travel Mode is not enabled by default. To enable it, go to Account Settings > Trip Tracking Settings.

Trip Scoring & Categories

Trip scores are only counted for where the travel mode is " Unknown" or "Driver". Selecting "Passenger" or "Other" (and an appropriate sub-category) results in the score being excluded from the scoring, and therefore not counted in a driver's overall score.

Travel Mode categories include:

  1. Unknown - It's not known whether the user was the driver or passenger. NOTE: this is an old option and can no longer be chosen. 
  2. Driver - The user was actually driving a vehicle for the trip. All trips are set to this by default
  3. Passenger - The user was riding in a vehicle, but not actually driving.
  4. Other - Another type of transit was tracked, such as a bike, train or bus ride, etc.

Updating an Incorrect Travel Mode for a Specific Trip

If a trip was categorized in error, the user can update that trip once the trip has ended and been processed. The user can log into their Fleetio Go app and navigate to the Trip list. Below the map of each trip, the travel mode will be in bold with a down arrow to indicate more options. Tap that Travel mode type and you can choose a different travel mode for that specific trip.

Audit Trail

In order to deter users from gaming the system, a precise audit trail is tracked every time the Travel Mode is updated on a particular trip. Administrators can view the change log when viewing the details of a trip in the Fleetio Web App. Users can also see the audit trail on the trip details screen in Fleetio Go.

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