Travel Mode (BETA)

When automatic trip tracking is on, trips may be detected even when you aren't the actual driver. Travel Mode allows users to choose whether they were the driver or passenger on a trip. Additionally, can mark a trip as another form of transportation such as a bike, bus, etc.

NOTE: This is a beta feature that can be managed in the Account Settings area.

Enabling Travel Mode

Travel Mode is not enabled by default. To enable it, go to Account Settings > Trip Tracking Settings.

Trip Scoring & Categories

Trip scores are only counted for where the travel mode is "Unknown" or "Driver". Selecting "Passenger" or "Other" (and an appropriate sub-category) results in the score being excluded from the scoring, and therefore not counted in a driver's overall score.

Travel Mode categories include:

  1. Unknown - This is the default status if Fleetio Drive was unable to automatically detect the Travel Mode for a trip.
  2. Driver - The user was actually driving a vehicle for the trip.
  3. Passenger - The user was riding in a vehicle, but not actually driving.
  4. Other - Another type of transit was tracked, such as a bike, train or bus ride, etc.

Travel Mode Detection

Fleetio attempts to detect Travel Mode using several environmental and behavioral factors during the trip to determine whether or not the user was a passenger or driver on a particular trip. The determination is made after the trip. Machine learning is used to train the algorithm over time, including feedback when updates the Travel Mode for a trip that was detected incorrectly.

Audit Trail

In order to deter users from gaming the system, a precise audit trail is tracked every time the Travel Mode is updated on a particular trip. Administrators can view the change log when viewing the details of a trip in the Fleetio Web App. Users can also see the audit trail on the trip details screen in Fleetio Go.

Still need help? Contact Us Contact Us